Device-as-a-service Platform (DaaS)
Everphone offers a smartphone, tablet, and laptop rental service to businesses. The platform offers device management and hardware advisory services, enabling corporate workers to rent mobile phones and tablets as well as access phone repair for broken phones and other refurbishing services. Everphone offers smartphones, tablets, and laptops from Apple, Samsung, Nokia, Google, and Motorola, as well as accessories such as headphones, covers, and keyboards.
Overview
I was assigned to 3 Verticals:
1. One was the Customer Portal where all the device ordering funnel was located. It was the front-facing flagship product which we displayed to our customers.
2. I was in parallel working on the back office which was more of an internal tool for our organization, This tool allowed us to manage different customer organizational settings, their rentals, invoices etc.
3. I also provided time-to-time support to their Odoo ERP portal. This portal helped us maximize value chain by providing the logistical and operational support of warehousing, inventory and stocked devices.
My Contributions
My main role was to support the product team in 3 different product verticals. That accounts for around 3 different SCRUM teams, 12+ stakeholders, 40+ features and 200+ product documents. I supported the CPO and Senior PO in the E2EÂ Product Lifecycle Management. Writing user stories and their acceptance criteria, facilitating agile ceremonies such as dailies, grooming, retros etc.. and even bi-weekly product touchpoints with the senior PMs to provide progress reports. I centralized the whole company product documentation. I provided feature prioritization insights to my lead, and helped rapid test each release with the QA team.
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